SHIPPING POLICY

FirstLeaf is live around the clock for browsing, receiving orders, queries and concern. Our recipient business hours are from 09.00 to 19.00 hours, from Monday to Saturday. 

Delivery Times: All orders are carefully packed and dispatched within 2 business days from the date of order placement with our selected carriers. Please note that even though, delivery time is specified, it is not in our ultimate control. Customers can expect to receive the ordered product within 3-5 working days of dispatch via our shipment service.

Products Lost or Damaged during Shipping: First Leaf promises to replace the orders that are damaged or lost during the shipping. We also offer a full refund, covering the return shipping costs of damaged goods. 

International Shipping: Shipping charges for International orders may vary by territory. Customers can check the shipping charges that are applicable on their order during check-out.