Frequently Asked Questions
How do I ensure that I am buying a toxin free product?
Toxins are the chemicals that are used in cosmetics, personal care and health related products. These chemicals can have many side-effects which are extremely harmful and can cause skin disorders such as eczema, or even cancer. As long as you are aware of these chemicals, there is nothing to worry. Educate yourself and always look for the label of the product before purchasing. Do not buy the product if the following toxins are present:
PEG ( Poly Ethylene Glycols )
MEA, DEA, TEA ( Ethanolamines )
Homosalate & Octinoxate
How do I know that your products are genuine and safe?
Our products are made with the finest quality of resources that are given to us by Nature and are safe for your skin and scalp. They are made without the use of toxins and are also gentle on the skin of a baby. Our personal care range is approved by FDA andis processed in ISO & GMP Certified production units. This means that FirstLeaf products are meeting all the regulatory standards & are safely beneficial for you.
Are your products suitable for all skin types?
FirstLeaf offers skin and hair care products that are made with only the best quality natural ingredients gifted by Nature. And as we all know plants and herbs are packed with vitamins and minerals that fulfill the requirements of every skin types, we ensure all those are ingredients of our product range. However, in case of any irritation or medical conditions, we recommend you to discontinue the product usage and visit a medical practitioner.
Have your products been tested on animals?
FirstLeaf is an acclaimed personal care brand that does not support animal testing. We are absolutely vegan and our products are also safe to use because they have been clinically tested to ensure no harm to your skin.
Which of the products from your personal care range are best?
As a brand that takes pride in making products out of sheer dedication, concern and love for the plant and its people, we believe that majority of our products have the ability to give best positive results to you. However, if you are looking for those products that are super versatile, then you must opt for our oils that have a variety of natural ingredients such as coconut and baby oil that contains jojoba, almond and so on as their key ingredients. Even more flexible, are our AloeVera Gels that can be applied individually or added to any other product to enhance its benefits.
How are your products not so expensive?
FirstLeaf has invested time, money and efforts into creating only the best quality of products for you. We do not believe in big & hefty ad campaigns and this cuts the cost and helps you pay the price only for what you are buying and not just watching. Consumer benefit has always been the core of our brand.
How long do you take to ship the orders?
The estimated date of order shipment and delivery varies from territory to territory. All orders are usually delivered in 2-3 days. However, please refer to our shipping policy and the policy of the retail online store at where the order has been placed.